ADVENTURE CHALLENGE PROGRAM SUPPORT SERVICE OVERVIEW

As a company that leads corporate and community programs for more than 17,000 participants annually, we know the challenges that adventure challenge programs face on a daily basis. Marketing, staff recruitment and retention, training, programming, record keeping, and course maintenance are challenges we face on a daily basis too.

As a service to you, we have developed a vairety of support services to help ensure that your courses remain in top physical condition, that your staff receive the latest training, and that your systems are efficient.

  Staff Training and Facilitator Workshops: Staff are perhaps the greatest indicator of the overall quality of a program. That's why we strongly recommend that programs develop comprehensive training programs that make use of both internal and external resources.

We work with you to identify required skill and instructional competencies and will help you devise a plan to ensure that your staffing matches your programming needs. In addition to annual training programs, we offer a variety of staff development tools like facilitator manuals, employee appraisal systems, facilitator competency models, and training progressions to ensure that your program operates at the highest standards [more].

Challenge Course Inspections: It is strongly recommended that programs have their physical structures inspected once annually by a professional builder. In the case of high-use programs or in areas where climates are harsh, it may be in the best interest to schedule more frequent inspections.

Challenge course inspections may include: physical structures, course equipment and hardware, programming materials, program and risk management plans, and staffing [more].

Program Development: Looking to add a new service? Would you like to attract new clientele but aren't sure what type of programs to offer? We offer a variety of services from curriculum design to advanced training workshops to help you reach your full potential [more].

Management Services: The management of challenge course facilities and programs requires high overhead.  The cost of developing programs, training staff, maintaining the course, marketing, and developing the program can become overwhelming.  Organizations who elect to construct their own course on site often discover this in the first year and the program falters or the course is under utilized.  We're aware of these challenges and have experience partnering with agencies to create a solution [more].

Web Design and Administrative Forms: In-house creation of marketing and informational materials often means long hours in front of the computer, huge headaches learning new applications, and in most cases, results in low quality products.  We know, we've been there.  Outsourcing to large print shops, on the other hand, often means big bucks, not to mention, the hassle of trying to explain and communicate the realities and underlying philosophies of challenge course programs.  We know.  We've been there too.  Let us put our experience as field instructors, trainers, consultants, administrators, and computer gurus to work for your program [more].